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NH Department of Agriculture, Markets, and Food
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For Consumers

The Division regulates commodities sold by weight or measure in state commerce, and strives to ensure and promote accuracy and equity in the marketplace for consumers and businesses. The Division investigates complaints from consumers, businesses, and service technicians alleging violations of RSA 438.

Consumer Complaints

The Division takes complaints alleging problems with determinations of quantity in commercial transactions including, but not limited, to:

  1. accuracy of metered devices (e.g. gas pumps);
  2. accuracy of weighing devices including scales used in direct sale transactions (e.g. cash register scales, deli scales, candy scales, farm stand scales, vehicle scales);
  3. accuracy of scanning devices (e.g. accurate pricing at register);
  4. packaged commodities (e.g. net weight), and other consumer products including firewood deliveries (quantity);
  5. price posting of commodities (e.g. price per pound).

Complaint Form

Complete a complaint form pdf file and attach relevant documents such as receipts and any other pertinent information to your complaint. If your complaint is about a gas pump, include the pump #, grade, and receipt.

Information for Consumers

Portable Document Format SymbolPortable Document Format (.pdf). Visit for a list of free .pdf readers for a variety of operating systems.

NH Department of Agriculture, Markets and Food
Mailing: PO Box 2042, Concord NH 03302 -2042
Physical: 25 Capitol Street, Second Floor, Concord, NH 03301
(603) 271-3551 | fax: (603) 271-1109